Privacy Policy

1. Introduction

Welcome to Kispo AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered design services.

By using Kispo AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address (when you create an account)
• Payment information (processed securely through third-party payment providers)
• Profile information and preferences
• Communication data (support requests, feedback)

Content and Usage Data

• Images and files you upload to the platform
• Generated outputs and designs
• Project settings and preferences
• Usage patterns and interaction data

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors)
• Cookies and similar tracking technologies
• Analytics data about how you use our services

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Generate AI-powered design outputs based on your inputs
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve user experience
• Train and improve our AI models (using anonymized data)
• Detect, prevent, and address technical issues and security concerns
• Comply with legal obligations and enforce our terms

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

• User-generated content is retained for 90 days from the date of creation
• Expired files are automatically deleted from our storage systems
• Deletion is permanent and cannot be undone
• Users may request early deletion of content at any time
• Account deletion removes all associated data within 30 days

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Object: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@kispo.ai

7. Third-Party Services

We use the following third-party services which may collect and process data:

• AI Providers: Kie.ai and fal.ai - for processing and generating architectural visualizations
• Payment Processing: Stripe - for handling subscription and credit purchase payments
• Authentication: Google OAuth - for account creation and login
• Object Storage: Replit Object Storage - for storing user-generated content

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@kispo.ai
Instagram: @kispo.ai